Warranty Policy - ADesign Decorative Lights in Bahrain & Saudi

Warranty Policy

Warranty Policy

ADESIGN, guarantees their products are free from manufacturing defects in material and workmanship under normal use during the stated warranty period, subject to the terms provided in this warranty.


ADESIGN will, in its sole discretion, (i) repair any product or (ii) provide a replacement. ADESIGN is not responsible for any other expenses resulting from a warranty claim, such as labor or other costs or expenses to remove, repair, or install any defective, repaired, or replaced product.


Terms and Conditions:

This Warranty is valid and applies only when ADESIGN’s products are (i) properly utilized for their intended purpose are provided in the installation Instructions, and (ii)properly configured, wired, and installed in accordance with the Install Instructions, building codes, applicable National Electrical Code, local codes and applicable CE Safety Standards. This Warranty applies only to the original installation of our products by the original purchaser and is not transferable.


The warranty period begins on the date of original shipment; if a product is replaced or repaired under this Warranty, the period does not over, but the warranty period for the replacement product maintains the warranty period of the original product.


The warranty period for LED Lighting Fixtures is 3 (Three) Years.


The warranty period for Non-LED Lighting Fixtures is 1(One) year and excludes all light sources.


Any product not supplied by ADESIGN, including (but not limited to) lamps, transformers, ballasts, control gears and drivers, will not carry the benefit of the rights under Warranties unless supplied by ADESIGN. This includes any such product which is sold by any of ADESIGN’s agents, authorized resellers, or country distributors but that has not been supplied by ADESIGN.


ADESIGN makes no other warranties other than those set forth in this warranty, and these warranties are lieu of all other warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, or infringement, except as permitted under applicable law. ADESIGN shall not be liable for any incidental or consequential damages in connection with or arising out of the use of the products or for any other indirect damages, including without limitation, loss of anticipated revenues or profits, loss of property, personal injury, injury to reputation and/or loss of customers. Our sole liability with respect to defects, at our option, is for the replacement or repair of the defective product.


No person or entity is authorized to make any other warranties, express or implied, relating to our products, including but not limited to any ADESIGN employees, contracted sales people or customer service representatives; designers or specifiers, engineers or architects; electricians or installers; or retail or wholesale locations selling the ADESIGN’s products. No modification of this Warranty is allowed without the express written approval of the ADESIGN’s Top Management.


This Warranty does not apply to any of the following situations:

  • Products that have been modified, adjusted, or repaired after leaving our premises
  • Products that have been subjected to misuse, mishandling, misapplication, or accident
  • Products that are damaged due to improper configuration, design, and/or layout
  • Products that are damaged due to improper installation or connection
  • Products used are in an inappropriate location or in environmental conditions (temperature, humidity, moisture, etc.) outside the normal specified range.
  • Products used in connection with any components, devices, or systems other than those explicitly approved as compatible with our products and listed on our website, like Electrical power surges and spikes
  • Damage from lighting, high winds, hail, flooding, tornado, fire or other “acts of god”
  • Products that have been used in any manner or for any purpose that is not consistent with our Installation Instructions

In case of any defects, the customer needs to report it to ADESIGN within 7 working days. A replacement of the same product will be provided at no additional cost.


In the event that the original purchaser wishes to make a claim under this Warranty, the original purchaser must contact our company at adesign@ameeri.com.bh.


ADESIGN reserves the right to examine the installation site and examine and test all products under a claim of warranty evaluate proper configuration, design, layout installation, and usage; determine the cause of failure, and make a determination whether the product is covered under this Warranty.


Failure to comply with the request for access to the installation site will void this Warranty. If we determine, in our sole discretion, that the claim is within the terms and conditions of this Warranty, we shall either repair the product or provide a replacement product.